1. Introduction

This cookie policy is designed to inform you of our practices regarding the collection of information from you. when you visit our website, through cookies and other tracking technologies, but respecting your right to privacy. to the protection of your personal data.

Our cookies do not retain personal data such as your name or bank details. They only allow us to learn information after you have logged in or help link your browsing information to your personal data when you choose to register for a service or newsletter.

Privacy of information is an ongoing responsibility and we therefore undertake to update this information document from time to time as we undertake new personal data practices or adopt new privacy policies. With regard to consent-based data processing (as described below), we will notify you of any changes and seek your consent. extra.

Please note that we will not solicit or receive information of any kind from children under 16.

The information below brings to your attention. more details about the placement, use and management of cookies used by https://www.crystal-logistics-services.com/. There are also some useful links related to this topic.

The website https://www.crystal-logistics-services.com/ is operated by S.C. CRYSTAL LOGISTICS SERVICES S.R.L. (CIF/CUI: RO 43944517, registered at the Trade Register Office under no. J40/4964/2021, established in Romania, Bucharest, sector 1, Argentina Street no. 25, ground floor, which uses both its own and third-party cookies to provide visitors with a better browsing experience and services tailored to the needs and interests of its visitors and customers.

2. Legislative context

In accordance with the requirements of Directive (EU) 2002/58/EC (“E-Privacy Directive”) and Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (“GDPR Regulation”) applicable as of 25 May 2018, we are obliged to manage securely and only for the specified purposes, the personal data that you provide to us. you provide to us by using our website in accordance with the GDPR Regulation and the E-Privacy Directive.

In particular, the GDPR Regulation obliges us, firstly, to provide the possibility for the user to express or, as the case may be, withdraw his/her consent to the processing of his/her personal data at any time, to rectify the content of the personal data or to request the transfer of personal data to another controller, and, secondly, to inform the user about the content of the cookies used by our website, what categories of personal data of the user are processed by our cookies, what we do with the information obtained by cookies and where we store that information, providing a high level of security on the information collected by cookies, the possibility for the user to block at any time the running of any or all cookies by our website, as well as the deletion of the information collected by cookies.

For more details on the content of these legal rules, please visit the following links:



The GDPR Regulation gives certain rights to data subjects. You have the right to access and rectify (correct) the registration of your data. personal data processed by us if they are inaccurate. You can ask us to delete this data or to stop processing it, subject to certain exceptions. You can also ask us to stop using your data. for direct marketing purposes. You have the right to lodge a complaint with the data protection authority if you have concerns about the way we process your data. personal. When it is technically feasible, we will be able – at your request. – to provide you with your personal data or to transmit them directly to another operator. If access cannot be provided within a reasonable time, we will provide you with a date when the information will be provided. You can also request additional information about: the purpose of the processing, the categories of personal data concerned, who was the source of the information and how long it will be stored. If you wish to enforce any of these rights, please contact our Data Protection Officer at logistics@crystalservices.ro at any time.

WARNING! Please exercise your rights wisely and remember that abuse of your rights can lead to liability.

The contact details of the national personal data protection authority are as follows:

National Supervisory Authority for Personal Data Processing
Address. Gheorghe Magheru nr. 28-30, sector 1, postal code 010336
Website: http: //www.dataprotection.ro
E-mail address: anspdcp@dataprotection.ro
Telefon:+40.318.059.211; +40.318.059.212
Fax: +40.318.059.602


We have appointed a Data Protection Officer in relation to all aspects of personal data protection, and you. you can contact the Data Protection Officer on all matters relating to the processing of your data. and the exercise of your rights. according to the applicable legal provisions, in particular if you have questions or concerns about how we process your data. personal data. The e-mail address where you can contact the Data Protection Officer is: logistics@crystalservices.ro.


We have classified our cookies into the following categories to make it easier for you to understand why we need them:

  1. Strictly necessary – they are used to streamline our work on site. These cookies do not collect information about you. that could be used for advertising or to record your activity. on the internet. Without these cookies, this site will not function properly. So, if you block these cookies, we cannot predict how the site will evolve for you.
  2. Performance/Statistics – these are used to analyse how our site is performing and how we can improve it, for example, which pages are viewed most often and whether you are experiencing error messages. They do not collect information that can identify you, all data is anonymous. By using our website you consent to the use of “performance” cookies. If you block them, we cannot predict how the site will evolve for you.
  3. Functionality – they help improve your experience, for example by reminding you what products you have added to your basket. They can record changes you have made to the site. The information they collect can be made anonymous. They relate strictly to our site and cannot track other sites you visit. You can block or allow the use of these cookies, but blocking them may mean that we can no longer provide certain services. It is also possible that blocking them will prevent us from remembering that you did not want a particular service.
  4. Targeting/advertising – these are used to exchange certain information with third parties with whom we advertise, in order to know how you came to our site. We may also use cookies to identify which parts of the site you are interested in. We then use this information to show you advertisements and pages that we think may be of interest to you, to individualize the way we communicate with you. or to individualise the content of communications we send to you.

If you prefer, you can opt out of these. Personalisation of content means that it includes information that reflects the interest you have shown in the content of our pages or offers or promotions that we think may be of interest to you, and to improve the way we respond to your needs.


Third party cookies are cookies placed by a website other than the one the user is currently visiting and may be used anonymously to remember a user’s browsing history so that more relevant advertising can be delivered to the user. This type of cookie can be blocked by a user via browser settings.

Please note that we have no control over and are not responsible for the privacy policies and practices of third parties, but third parties are bound by applicable law and the privacy policies of the owner of this site.

Below you will find a list of possible cookies placed by third parties:

NameCategoriesWebsite/CompanyLock mode
N/AN/AN/ALock information


The information obtained by cookies is stored under high security conditions by the web-server, i.e. the server hosting our website.

We assure you that our web-server must comply with high security requirements regarding the information collected through cookies and is obliged to strictly comply with the obligations imposed by applicable law.

The information we collect about you. by accessing our website will not be shared with third parties.


In order to protect the privacy of your data and the personal information you submit through the use of this website, we maintain physical, technical and administrative safeguards.

We update and test our security technology continuously. We restrict access to your data. personal information of those employees who need to know that information to provide you with benefits or services. In addition, we train our employees on the importance of privacy and maintaining the confidentiality and security of your information.

If a leak of personal data occurs, we will make every effort to eliminate it and assess a level of risk related to the leak in accordance with our personal data breach policy. If it is found that the leak may result in physical, material or non-material harm to you. (e.g. discrimination, identity theft, fraud or financial loss), we will contact you without undue delay, unless the law provides otherwise. All our steps will be taken in full cooperation with the competent supervisory authority.


Cookies are NOT viruses! They use plain text formats. They are not made up of pieces of code so they cannot be executed nor can they auto-run. Consequently, they cannot be duplicated or replicated on other networks to run or replicate again. Since they cannot perform these functions, they cannot be considered viruses.

Cookies can still be used for negative purposes. Because they store information about users’ preferences and browsing history, both on a particular site and on many other sites, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this fact and consistently mark cookies for deletion as part of anti-virus/anti-spyware deletion/scanning procedures.

In general, browsers have built-in privacy settings that provide different levels of cookie acceptance, validity period and automatic deletion after the user has visited a particular site.

Since identity protection is very valuable and is the right of every internet user, it is advisable to know what possible problems cookies can create. Because they constantly transmit information back and forth between the browser and the website, if an attacker or unauthorized person intervenes in the data transmission path, the information contained in the cookie may be intercepted. Although very rare, this can happen if the browser connects to the server using an unencrypted network (e.g. an unsecured WiFi network).

Other cookie-based attacks involve wrong cookie settings on servers. If a website does not require the browser to use only encrypted channels, attackers can use this vulnerability to trick browsers into sending information through unsecured channels. Attackers then use the information to gain unauthorized access to certain websites. It is very important to be careful in choosing the most appropriate method of protecting personal information.


Due to their flexibility and the fact that most of the most visited and largest sites use cookies, they are almost unavoidable. Disabling cookies will not allow the user access to the most popular and used sites including Youtube, Gmail, Yahoo and others.

But here are some tips to ensure that you can browse worry-free with cookies:

  • Customize your browser settings regarding cookies to reflect a level of cookie security that is comfortable for you.
  • If you don’t mind cookies and you are the only person using your computer, you can set long expiration times for storing browsing history and personal access data.
  • If you share access to your computer, you may consider setting your browser to delete your individual browsing data each time you close the browser. This is an option to access sites that place cookies and delete any visitor information when you close your browsing session.
  • Install and constantly update anti-spyware applications.

Many spyware detection and prevention applications include detection of attacks on websites. This prevents the browser from accessing websites that could exploit browser vulnerabilities or download dangerous software. Make sure your browser is always up to date. Many cookie-based attacks exploit weaknesses in older versions of browsers.

Cookies are everywhere and cannot be avoided if you want to enjoy access to the best and biggest sites on the Internet – local or international. With a clear understanding of how they work and the benefits they bring, you can take the necessary security measures so that you can surf the internet with confidence.


If you have questions about your information. personal data or if you wish to enforce your rights or have any queries or complaints, please contact us by sending an e-mail to the Data Protection Officer at logistics@crystalservices.ro.

If you do not want us to use the information you have provided, please send us an e-mail to logistics@crystalservices.ro with the subject “Do not use my data” and your name.

To update or correct your details. personal data, please contact the Data Protection Officer at logistics@crystalservices.ro.

    Transport Quote Request

    Transport details:

    Transport Type

    Contact details:

      Subscribe to newsletter

      I have read and agree to the privacy policy*