1. Introduction

S.C. CRYSTAL LOGISTICS SERVICES S.R.L., CIF/CUI: RO 43944517, registered at the Trade Register Office under no. J40/4964/2021, established in Romania, Bucharest, sector 1, calea Floreasca, nr. 60, et. 2, office 1 – hereinafter referred to as Crystal Logistics Services – Transport and Forwarding is the controller of personal data transmitted via this website.

Please note that we will not solicit or receive information of any kind from children under 16.

On behalf of“Crystal Logistics Services – Transport and Shipping” there are third parties who process personal data, these persons are referred to as data controllers in accordance with the provisions of Regulation (EU) 2016/679. The use of agents is justified by business reasons, most of the time we are talking about specialized, professional services that can manage the necessary volumes and provide the technology through which Crystal Logistics Services – Transport and Forwarding can perform its duties. Please note that the data is not sent to all the authorised persons at the same time.

Crystal Logistics Services – Transport and Shipping is committed to respecting the confidentiality of your data. personal data. We will process all personal data provided by you. as confidential and we will only process the information permitted by applicable law. This privacy notice describes the policies and practices of Crystal Logistics Services – Transportation and Shipping regarding the collection and use of your information. personal data and establishes your privacy rights.

Privacy of information is an ongoing responsibility and we will therefore update this privacy notice from time to time as we undertake new personal data practices or adopt new privacy policies. With regard to consent-based data processing (as described below), we will notify you of any changes and seek your consent. extra.

2. Legislative context

According to the requirements of Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as “GDPR Regulation”) applicable as of 25 May 2018, we are obliged to manage securely and only for the specified purposes, the personal data you provide to us through the use of our website in accordance with the provisions of the GDPR Regulation.

For more details on the content of this legal rule, please visit the following link:

3. Personal Data Protection Officer

We have appointed a Data Protection Officer in relation to all aspects of personal data protection, and you. you can contact the Data Protection Officer on all matters relating to the processing of your data. and the exercise of your rights. according to the applicable legal provisions, in particular if you have questions or concerns about how we process your data. personal data. The e-mail address where you can contact the Data Protection Officer is: logistics@crystalservices.ro.

4. How we collect and use (process) your information. staff

Personal information you give us: we may collect, store and use the following types of personal data:

  • information about your computer and about your visits and use of this website (including your address. IP address, geographic location, browser type and version, operating system, referral source, length of visit, page views and site navigation paths)
  • the information you provide to us for the purpose of subscribing to email notifications and/or newsletters (including your name and email address)
  • the information you provide to us when using the services or information that is generated during the use of this website
  • information contained in or related to any communication you send to us or through this site (including correspondence with us, the content of the communication and data associated with the communication)
  • any other personal data you have chosen to send us.

The purposes of using your data personalPersonal data submitted through this site and personal data we have collected from you or from third parties or public sources will be used for the purposes specified in this Privacy Policy. Depending on the relationship we have or wish to have with you, we may use your personal data for the following purposes on the legal grounds set out below:

Communications, based on the legitimate interest of Crystal Logistics Services – Transport and Forwarding according to Art. 6 para. (1) lit. f) of the GDPR Regulation: if you have contacted us through this website or otherwise, we may process your name, contact details, location and other information you have provided to us in order to respond to your queries, arrange your meeting, telephone call or other communications.

Purchase of products, based on our contract with you. according to Article 6 para. (1) lit. b) of the GDPR Regulation: by purchasing products through this site, you agree to become party to a Contract, the Terms and Conditions of which will be set out in the Contract. In this case, your data will be stored in the database. personal data such as full name, contact details, address, ID card details, payment details (if paid) will be processed by Crystal Logistics Services – Transport and Forwarding for the following purposes: to conclude the contract for the product purchased from our website, to ship the product to the address indicated by you, to collect the price of the purchased product or to store your information when you wish to return the purchased product in accordance with the General Terms and Conditions of Contract.

Marketing and public relations, based on your consent. according to Article 6 para. (1) lit. a) of the GDPR Regulation: if you are a visitor to our website, we may process your address via cookies and web beacons. IP address, geographical location, browser type and version, operating system, referral source, duration of visit, log files, interactions with our website and our online campaigns, automatically collected data about you or your device. in accordance with this Privacy Policy, the information you have provided via the website form or purchased services (value, date, data sources, notes and remarks) to conduct marketing research and analyze the characteristics of visitors to this website, to evaluate the impact of our marketing communications and adapt them to detected trends, to plan our future marketing activities, to prepare our business analysis, to customize services and communications for you, to target advertising or provide direct marketing of the same or similar products and services. Also, if you are our newsletter subscriber, you may receive our marketing materials, we may process the personal data you have provided to us to distribute promotional materials, we may make announcements about additions and changes to our services, we may personalize this site and our marketing communications to you, we may send you e-mail notifications (for example about our offers), we may send you newsletters and our e-mail magazines (you can inform us at any time if you are no longer interested in these materials) or we may send you marketing communications about our business that we think may be of interest to you.

Security, based on the legitimate interest of Crystal Logistics Services – Transport and Forwarding according to Art. 6 para. (1) lit. f) of the GDPR Regulation: if you are a visitor to this site, we may process the personal data you have uploaded, data automatically collected about you or your device in accordance with this privacy notice (e.g. through cookies, web beacons) to keep this site secure against fraud, to protect your rights and interests Crystal Logistics Services – Transport and Forwarding and third parties and for the protection of intellectual property rights. Please note that this information may be disclosed for the purposes of investigation or prosecution.

5. Disclosure and transfer of personal data

The information we collect from you. will be processed in the European Economic Area and outside the European Economic Area, depending on the purpose of the processing. Crystal Logistics Services – Transport and Shipping strives to apply appropriate safeguards to protect the privacy and security of your data. personal information during the transfer and to use it only in accordance with your relationship. with Crystal Logistics Services – Transportation and Shipping and with the practices described in this Privacy Policy. Crystal Logistics Services – Transportation and Shipping minimizes the risk to your rights and freedoms by not collecting or storing sensitive information about you.

To the extent permitted by applicable data protection laws, we may disclose your data. personal data to clients (for business engagement or to confirm the high quality of our services), auditors, agencies, supervisory authorities or other external service providers to fulfil our contractual obligations. We will clearly indicate for you. each data recipient if it is well known at the time the processing is initiated.

We can also disclose your data. personal:

  • to the extent that we are required to do so by law.
  • in connection with any ongoing or potential legal proceedings.
  • to establish, exercise or defend legal rights (including providing information to others for the purpose of preventing fraud).

6. Your rights.

The GDPR Regulation gives certain rights to data subjects. You have the right to access and rectify (correct) the recording of your personal data processed by us if they are inaccurate. You can ask us to delete this data or to stop processing it, subject to certain exceptions. You can also ask us to stop using your data for direct marketing purposes. You have the right to lodge a complaint with the data protection authority if you have concerns about the way we process your personal data. Where technically feasible, we may – at your request – provide you with your personal data or pass it directly to another controller. If access cannot be provided within a reasonable time, we will provide you with a date when the information will be transmitted. You may also request additional information about: the purpose of the processing, the categories of personal data concerned, who was the source of the information and how long it will be stored. If you wish to exercise any of these rights, please contact our Data Protection Officer at logistics@crystalservices.ro at any time.

WARNING! Please exercise your rights wisely and remember that abuse of your rights can lead to liability.

The contact details of the national personal data protection authority are as follows:

National Supervisory Authority for Personal Data Processing
Address. Gheorghe Magheru nr. 28-30, sector 1, postal code 010336
Website: http://www.dataprotection.ro
E-mail address: anspdcp@dataprotection.ro
Phone: +40.318.059.211; +40.318.059.212
Fax: +40.318.059.602

7. Keeping personal data

Your data personal data are stored by Crystal Logistics Services – Transport and Shipping on its servers.

The personal data we process based on your consent. will be kept for an unlimited period of time (or until consent is revoked), unless otherwise required by applicable legal requirements and necessary for the purpose of the processing.

If you have not provided us with your consent. for data processing or you have revoked your consent, we will only store minimal data about you (full name, contact details, references and notes) for statistical and reporting needs or to the extent justified on another legal basis, such as our legitimate interest.

Without prejudice to the other provisions of this section, we will keep information and documents (including electronic documents) that contain personal data:

  • to the extent that we are required to do so by law.
  • if the information/documents are relevant to any ongoing or potential legal proceedings.
  • to establish, exercise or defend our legal rights (including providing information to others for fraud prevention purposes).

8. Security of personal data

In order to protect the privacy of your data and the personal information you submit through the use of this website, we maintain physical, technical and administrative safeguards.

We update and test our security technology continuously. We restrict access to your data. personal information only to those employees who need to know that information to provide you with benefits or services. In addition, we train our employees on the importance of privacy and maintaining the confidentiality and security of your information.

If a leak of personal data occurs, we will make every effort to eliminate it and assess a level of risk related to the leak in accordance with our personal data breach policy. If it is found that the leak may result in physical, material or non-material harm to you. (e.g. discrimination, identity theft, fraud or financial loss), we will contact you without undue delay, unless the law provides otherwise. All our steps will be taken in full cooperation with the competent supervisory authority.

9. Changes to the privacy policy

We may update this information document from time to time by publishing a new version on this website.

Given that personal data protection laws, interpretations by state bodies, recommendations by supervisory authorities change and improve from time to time, it is expected that this privacy notice and terms of use will also change. We reserve the right to change this information document at any time, for any reason and without notice. Any changes to our privacy policy will be posted on this page so that you are aware of our policies. The provisions contained herein supersede all prior notices or statements regarding our privacy practices and the terms and conditions governing the use of this website.

10. Third party websites

This website may include hyperlinks and details of third party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.

11. About cookies

As with most websites, this site automatically collects certain information and stores it in log files. This includes Internet Protocol (IP) addresses, geographic location of your computer or device, browser type, operating system and other information about your visit to this site, for example, pages viewed. This information is used to improve this website and, because of this constant improvement, to better serve our users. Your address IP may also be used to diagnose problems with our server, to administer this site, to analyze trends, to track a user’s navigation of the site and to collect demographic information to help us understand visitor preferences and needs.

This site also uses cookies. For more details on cookies, please visit
The document informing users about the presence of cookies on the site

12. Site security

We cannot guarantee that Internet data transmissions can be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you transmit and you understand that any information you transfer to Crystal Logistics Services – Transport and Shipping is done so on your own behalf. risk. However, Crystal Logistics Services – Transport and Shipping uses best practice website security measures to protect the website, emails and mailing lists. These measures include technical, procedural, monitoring and tracking measures designed to protect data from misuse, unauthorised access or disclosure, loss, alteration or destruction.

We are aware that incidents of misuse or unauthorized incursions of the program may occur, as almost every website, service or user is intertwined. In these situations, our goals are to move quickly to isolate the problem, ensure or restore proper functionality and minimize inconvenience to our users. If necessary, Crystal Logistics Services – Transportation and Shipping will notify the appropriate authorities of such incidents of misuse or unauthorized access to the Crystal Logistics Services – Transportation and Shipping website.

13. Questions, concerns, complaints

If you have questions about your information. personal data or if you wish to enforce your rights or have any queries or complaints, please contact us by sending an e-mail to the Data Protection Officer atlogistics@crystalservices.ro.

If you do not want us to use the information you have provided, please send us an e-mail to logistics@crystalservices.ro with the subject “Do not use my data” and your name.

To update or correct your details. personal data, please contact the Data Protection Officer at logistics@crystalservices.ro.

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